HOW IT WORKS
From first idea
to your next chapter.
A thoughtful process. Clear next steps. We guide your website from the
first conversation to launch and ongoing care, with you involved where it matters.
FIVE CONSIDERED STEPS ◦ ONE SHARED DIRECTION
01 Discover
02 Strategise
03 Create
04 Build
05 Launch & Grow
THE SITE FORCE PROCESS
Clear direction.
At every stage.
We break your project into manageable stages, so you know what we’re working on, what we need from you and what comes next.
Your scope, review stages and proposed timeline are agreed before work begins.
DISCOVER
Your business comes first.
We start by understanding your business, your audience, your challenges and your ambitions. A useful website begins with a clear picture of the people it needs to serve.
What we do
We ask about your services, customers and the actions you want visitors to take.
Your part
Share your business details, current website if you have one, and your main goals.
✓ What we move forward with: A shared understanding of what your website needs to achieve.
STRATEGISE
Give every page a purpose.
We turn the conversation into a practical plan: the pages you need, how they connect, and the tools that will help customers take the next step.
What we do
We map out the structure and confirm the package, scope, monthly fee and proposed timeline.
Your part
Review the plan, confirm your priorities and flag any essential features.
✓ What we move forward with: An agreed direction before design begins.
CREATE
Bring your brand into focus.
We shape the visual direction around your business, using thoughtful layouts, clear content and a consistent style to help visitors feel confident.
What we do
We develop the design direction and organise content around your customer journey.
Your part
Supply your logo, brand assets and business content, then share consolidated feedback.
✓ What we move forward with: A design direction you have reviewed and approved.
BUILD
Turn the vision into a working website.
We bring the approved design to life, adapting the layout across screen sizes and adding the functionality included in your agreed scope.
What we do
We build the pages, configure agreed features, and check links, forms and layouts.
Your part
Review the website, check business details and tell us about any issues before launch.
✓ What we move forward with: A website ready for your final review.
LAUNCH & GROW
Go live with a clear next step.
Once the website is approved and launch requirements are in place, we publish it and continue with the hosting and care included in your package.
What we do
We coordinate launch and explain the support and update arrangements for your plan.
Your part
Confirm final approval, keep your monthly payments current and tell us when your business changes.
✓ What we move forward with: A live website with an agreed plan for ongoing care.
A LITTLE PREPARATION GOES A LONG WAY
You bring the business.
We bring it together.
You don’t need a perfect brief to start. Gather what you have, and we’ll help identify the gaps.
Your business essentials.
Your services, contact details, service areas and what makes your business different.
Your brand and content.
Your logo, colours, photos and any existing wording you want us to work with.
Your goals and inspiration
What you want visitors to do, the features you need and examples of styles you like.
Your existing website details
If you already have a website or domain, share the address. We’ll discuss any access needed through an agreed secure method.
WORKING WELL TOGETHER
Good communication.
A smoother journey.
DURING YOUR PROJECT
Your feedback helps shape the result.
We agree review points so you can check the direction and raise questions as your website takes shape.
Choose one main contact for feedback and approvals.
Bring comments together in one clear list.
Check your content and business details carefully.
Flag new requirements so we can discuss scope and timing.
AFTER YOU LAUNCH
Ongoing care.
One monthly agreement.
Your chosen package continues month to month, with no setup fee. Hosting and the agreed support services form part of your ongoing arrangement.
Keep your monthly payments up to date to keep your website active. If payment is not received, the website will be inactive until payment is received.
Need more pages or functionality? We’ll confirm any package, scope and pricing changes with you first.
GOOD QUESTIONS
Know what
comes next.
Clear expectations make for a better working relationship.
How long will my website take?
Timing depends on the number of pages, required features, content readiness and feedback. We agree a proposed timeline once the scope is clear, and discuss any changes as the project progresses.
Do I need to have all my content ready?
You can enquire before everything is ready. We’ll identify the content needed and agree when it should be supplied so design and build work can move forward.
How does design feedback work?
We agree the review stages and revision scope before work begins. At each review, send one consolidated list of comments so we can understand your priorities and work through them clearly.
Can I add features during the project?
Yes, we can discuss them. If an addition changes the scope, we confirm the effect on your package, monthly fee and timeline before proceeding.
What happens after launch?
Hosting and ongoing care continue according to your selected package and agreed scope. Contact us about updates, support needs or a package change.
What happens if a monthly payment is missed?
Your website will be inactive if payment is not received. It will remain inactive until payment is received, then be reactivated.
Build a Stronger Online Presence
Let’s Bring Your Vision to Life
Thoughtful websites.
Dependable care.
Built around you business.
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